Privacy Policy

1. Scope

This Privacy Policy applies to SideAction Sports Picks, SideAction Pulse, sideaction.app, and related applications, websites, features, and communications offered by SideAction Sports LLC (collectively, the “Services”).

Features vary by product. Picks is a free-to-play social sports prediction experience with virtual gameplay and no deposits, withdrawals, real-money wagers, or cash-value prizes. Pulse is a personalized sports media experience built around teams, rivals, news, moments, scores, and storylines.

2. Information we collect

Information you provide

• Account information: email address, public handle, display name, and account identifiers.
• League and gameplay information: league memberships, invitations, virtual picks and parlays, virtual bankroll activity, rankings, points, levels, trophies, streaks, and competition history.
• Preferences and personalization information: teams, leagues, players, rivals, topics, feed preferences, reactions, and other signals you choose or generate when personalized features are available.
• Communications: information you include when you contact support, submit feedback, or report a problem.

Information collected automatically

• Authentication and security information: verification requests, session records, login and logout timestamps, and security events. Verification codes and session credentials are protected and are not stored in plain text.
• Technical information: IP address, device or browser information, request timestamps, application version, diagnostic logs, and error information generated when you use the Services.

SideAction Sports does not request payment-card information, bank-account information, precise location, health information, or access to your contacts for its current service.

3. How we use information

We use information to:

• create, authenticate, maintain, and secure your account;
• deliver leagues, competitions, picks, scoring, rankings, and progression;
• personalize sports feeds, content, moments, and recommendations;
• send requested verification codes and service-related communications;
• respond to support requests and feedback;
• detect misuse, investigate errors, and protect the Services and their users;
• measure reliability and improve features and performance; and
• comply with applicable law and enforce our Terms of Use.

We do not use your information to operate real-money gambling, determine credit, or sell targeted advertising.

4. How we share information

We do not sell your personal information. We may disclose information in the following limited circumstances:

• Service providers: vendors that provide cloud hosting, database, storage, security, email delivery, application distribution, and related infrastructure. Current providers may include Microsoft Azure, Resend, Apple, and Expo.
• Other users: your public handle, league participation, picks, rankings, virtual bankroll results, and achievements may be visible to members of your leagues or other users where a Service identifies content as public. Your email address and authentication credentials are not displayed publicly.
• Legal and safety reasons: when reasonably necessary to comply with law, respond to valid legal process, prevent fraud or abuse, or protect rights, safety, and security.
• Business changes: as part of a merger, financing, acquisition, reorganization, or transfer of the Services, subject to appropriate safeguards.

Our service providers may process information only to provide services to us and are expected to protect it consistently with applicable law and their agreements with us.

5. Retention and deletion

We retain account, gameplay, and personalization information while your account is active and as reasonably necessary to operate the Services, maintain competition integrity, resolve disputes, prevent abuse, and meet legal obligations. Security and diagnostic records may be kept for a shorter period unless they are needed for an investigation or legal requirement.

Where in-app deletion is available, including in SideAction Sports Picks, you may permanently delete your account by opening Profile, selecting Delete account under Account Controls, and completing both confirmations. Account deletion cannot be undone. Your account, email, gameplay records, memberships, rankings, progression, reactions, and active sessions are removed. If you created a shared league with other active members, league ownership transfers to a remaining member so their records are not erased; solo and empty leagues are removed.

If you cannot access your account, visit our Support page for assistance. We may retain limited information when reasonably necessary for security, fraud prevention, dispute resolution, or a legal obligation. Some information may remain temporarily in protected backups until those backups are overwritten.

6. Your choices

• You may update available profile details from within the app or contact us for help correcting account information.
• You may permanently delete your account in the app. You may also request access to or correction of personal information, subject to applicable law and identity verification.
• You may leave optional leagues, manage available team, topic, feed, and notification preferences, and stop using the Services at any time.

Depending on where you live, local law may provide additional rights. Contact us using the details below to submit a privacy request. We will not discriminate against you for exercising applicable privacy rights.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information, including encrypted network connections, restricted production access, and protected authentication credentials. No system is completely secure, and we cannot guarantee absolute security.

Never send verification codes, access tokens, or other account secrets in a support message.

8. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can investigate and take appropriate action.

9. Changes to this policy

We may update this policy as the Services or applicable requirements change. We will post the updated policy here and revise the effective date. If a change is material, we may also provide notice through the Services or by email.